Who Profits From The Loss of Our Privacy?

Guest Post by Eric Peters

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Who owns the data culled by your car? And – more to the point – who is profiting from it?

And why aren’t they cutting us a check, at least?

All new cars – and most cars built over the past decade or so – have data recorders and this data is not only stored but can be – in newer cars – transmitted back to the manufacturer (e.g., General Motors) without the knowledge of the car’s owner.

That is, you.

Nominally, consent is required before the manufacturer may filch your data  – and “filch” isn’t even the right word, because what we are talking about is continuous, real-time monitoring of the vehicle’s speed, how quickly it accelerates (and decelerates), where the car is at any given time (and how long it stays there), even what the driver is listening to on the radio – keep in mind that everything in a new/late-model car is “connected” – but many people don’t realize that the “consent” form that gives access to all this data is buried in the paperwork they sign when they buy or lease the car.

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Most people do not read the entirety of these document, which are written in Talmudic small-print legalese and for exactly that purpose (i.e., to glaze over the eyes of the already weary customer so that he will simply sign – anything, at this point – in order to be done with it and out of there, at last).

Having John Hancocked the paperwork, “their” car becomes a kind of four-wheeled Chatty Cathy, constantly “sharing” the data it collects. In the newest cars, this could and likely does include whatever is said in the car (there are microphones in almost all new cars, part of the hands-free cell phone/voice recognition system) as well as whatever is texted (most new cars pipe your phone’s data through the car’s system, which means the car has access to the data and thus, so does GM or Honda or whomever).

Lovely, isn’t it?

So, what do they do with this data?

Ask Lisa Joy Rosner. She is the chief marketing officer for a data mining company called Otonomo – which “partners” with the car manufacturers to make money off all that data, by selling it to interested parties.

And who might be interested?

Pretty much any company that hopes to sell you something. The data helps them construct a profile of you, determine or at least project your inclinations  – and then targets you for The Sell.

The movie, Minority Report , gave us a preview of this promiscuous intrusiveness back in 2002. As Tom Cruise, the lead character, walks down the street, he’s accosted by targeted ads that Sell to him, specifically. Based on data about him culled by The System.

This is not the future anymore. It is our present.

Lisa Joy explains:

“The thing the car manufacturers realize now is that they’re not only hardware companies anymore, they’re software companies . . . “ What she means is that your car is like your computer – which keeps cookies of your browsing habits, which are then used to direct certain ads your way. Except it’s more than that – per the above. Your laptop/desktop does not monitor your movements or transmit the conversations you have inside your home – not yet.

Your car does. Or can.

Meanwhile, are you being cut in?

Leaving aside the nettlesome – the disturbing – privacy issues, there is the issue of these data mining operations not paying you – the owner of the mine – a cent for the data they mine and profit from.

Authors get royalties. Not much, but something. Landlords get rent. Lenders get interest. We produce and provide the data – but Otonomo, et al, get all the coin generated.

Such a deal!

Otonomo “cleans up” the data ever-so-helpfully provided by their “partners” – the car companies but produced by us – and then “helps (the car companies) commercialize it,” Rosner says. “The automaker gets a revenue share on every piece of data that is consumed.” 

Yes, but what about the “consumer”? The ugly word used to describe the people being milked like factory farm dairy cows by Otonomo and similar data-mining operations. And also by the car companies, which are as complicit in this as the Catholic Church is with regard to kid-touching priests. 

At least it’s possible to avoid the kid-touching priest by staying far, far away from him or those who might be like him. “Connected” cars, on the other hand, cannot be avoided except by not buying them.

Which might not be a bad idea, come to think of it.      

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11 Comments
Anonymous
Anonymous
January 22, 2018 2:35 pm

Curious: Can you buy one of these “connected” vehicles without signing the consent form for the data collection?

And if you can, is there any way to determine whether it is or isn’t being collected anyway?

Westcoastdeplorable
Westcoastdeplorable
  Anonymous
January 22, 2018 10:57 pm

No and no.

Dysmas The Thief
Dysmas The Thief
January 22, 2018 3:01 pm

RE: Connectivity. JMO but if you own PMs suggest you hold only older coins and bars (20th century).
I figure if my dog is chipped then…….well, I’m sure you get my drift.

Bob
Bob
January 22, 2018 6:11 pm

This is another great example of the need for a mandated off switch on any device which interacts with humans — a switch that can be easily operated by the human(s) involved in the interaction. It may seem to be a small, innocuous issue now, but much more intrusion, coercion and control are on the horizon.

Chubby Bubbles
Chubby Bubbles
January 22, 2018 7:48 pm

We bought a 2009 pickup two years ago. Bare-bones—had been used as a plow truck for the dealership.

Since we purchased it, we’ve been bombarded with all kinds of GM notifications harrassing us because (gasp) we are not subscribed to the OnStar system. WTF? The communications verge on the hysterical, intimating all the Bad Things that might happen if we persist in abstaining from connectivity. (And then you figure they are just as likely to be tracking you whether you pay for this “service” or not.)

I would never even have imagined a random pickup truck to even *have* OnStar.. my dead mom’s Cadillac, sure… but ???

Oilman2
Oilman2
January 22, 2018 9:23 pm

Eric –

You cannot opt out via the sales contract, not even paying cash. I tried in 2016 by crossing out the data sharing portion, initialing the change, and submitting it to the dealership. They told me they had to clear it with their management.

Told me everything was good to go the next day, so I went in. Their management had a brand new sales contract for me to sign, and the data sharing clauses were now back to normal. I again crossed them out, initialed the change, and handed the contract to them. The manager came in and spoke nearly 10 minutes of utter nonsense, basically telling me how it was really a non-issue.

“Then let’s execute the contract. You initial next to mine and away I drive.”

It was at that point the manager informed me that they could not change the sales contracts without corporate approval.

Which is why I am quite happy driving my non-connected Toyota FJ, with 300k and rolling on nicely. I figure on putting a new engine ($2500), paint ($2500) and interior ($3500) in when the rings get bad or something else major wears out. That STILL beats buying a new economy car of any type.

Andrea Iravani
Andrea Iravani
January 22, 2018 10:05 pm

I just found out that it was Bitcoin owners!!! I’ve had it with this! – The techie psychos! It is amazing that Mark Zuckerberg’s psychiatrist father is oblivious to the fact that Zuckerberg is both psychotic and a psychopath!!! I am officially against bitcoin now after reading this Wired Magazine article, and now actually think that it should be illegal as a result of the Bitcoin miners’ data hacking and theft of people’s personal information!!!
Another reason not to go Bitcoin, I will consider Wired Magazine, the most credible source on this:
https://www.wired.com/2017/08/the-confessions/

nkit
nkit
January 22, 2018 10:17 pm

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Llpoh
Llpoh
January 22, 2018 10:35 pm

Oz cars do not have these things – yet. Coming soon:

“OnStar features Holden will receive include automatic crash response, 24/7 emergency services, stolen vehicle assistance, vehicle diagnostics, mobile app connectivity, fleet telematics, remote unlocking and in-vehicle 4G Wi-Fi hotpots.
Features such as ‘stolen vehicle assist’ allow OnStar staff to remotely bring stolen vehicles to a crawl and lock the ignition. A new MyHolden mobile phone app (Apple and Android compatible) will provide car servicing information, driving habits and connectivity with features such as the ability to give a temporary ‘virtual car key’ to another user. In the US, customers with stolen assist function can also reduce insurance premiums.”

For only a few hundred dollars per year. I can hardly wait!

c1ue
c1ue
January 23, 2018 11:21 am

I wouldn’t worry about connected cars too much, unless they’re self driving.
After all, accidents do happen. Like an icepick hitting the RF radio repeatedly.

jamesthedeplorablewanderer
jamesthedeplorablewanderer
January 24, 2018 7:24 pm

I expect there will be MASSIVE aftermarket demand for people who can turn these “features” OFF. As well as “accidentally” defeating the aspects that might allow someone (other than the owner) to determine where / when / how fast / by whom the vehicle was driven.
It may need a computer to optimize the emissions. It may need a computer to control the ignition / fuel feedrate / carburetor.
It may need to go back to the “points, plugs and condenser” kind of system before anyone trusts American cars enough to buy one.