HOME DEPOT SUCKS A$$ — DON’T EVER SHOP THERE

“Your phone call is important to us

Don’t know what happened to that post. I know when I hear that message it’s a lie, because if it was important they’d hire enough people to ANSWER the phone!

HD is a bare bones operation with low wage that caters to contractors and DIYers who know what they want and don’t need hand holding.

If you want people who know something you have to go to the specialty stores that focus on a one item like tile, flooring, etc. You pay more of course, but the chances of getting someone other than a minimum wage know nothing decreases a lot.

That don’t help, tho. I can choose between Southern States, Home Despot, bLowes, Ace, mayyybe True Value. Not much small town competition in the region.

Sorry, but I have no sympathy for this rant. So you got the wrong thing, your world didn’t end. Yes it was a pain in the ass and time wasted. I am a firm believer in not all business is good business. For the most part (excluding Stucky’s actual experience) that most people are not worth pandering to. I no longer humor customers, not worth my fucking time. I would rather piss off people so they don’t come back than to deal with grown ups throwing tantrums like children. When businesses are no longer wasting effort and bending over backwards for people who will not be please no matter what, than good business happens. I would rather deal with good customers who will be good return future customers. No wonder the retail industry is going off a cliff. Dealing with ungrateful assholes, catering to ungrateful assholes, is the reason business are not able to help potential return customers. So, if you want great retail start telling douche bags that throw fits in stores to fuck off. Not only will you feel like the hero for the working man, but you will be speaking for most people who expect better.

Stucky- You get what you pay for. Those cheap prices at chain stores come at a price.

When I worked at Walmart doing electronics I did not give a shit about peoples problems. For one most people would come into to the store “kinda knowing what they needed”. They were fucking idiots. First, electronics aren’t simple anymore. The worst fucking idiots I had to suffer were the Boomers. Probably why I can’t stand them. They refused to learn a damn thing and want me to cater to them. I got paid 9/hr. Not going to fucking happen. I had no reason to help people other then point them to the aisle they needed.

Harsh, yes. But also the store was not paying me for my expertise. The customers were not paying for my knowledge in electronics and systems. SO why should I give a flying fuck if they bought the wrong thing? That is what customer service and returns are for. While I worked there the only thing I did was stock shelves, and showed the where to find things. That is it. That is what I was paid for.

So I should not be paid appropriately for my knowledge? Wrong again. I am not doing any extra work for any fuck corporate chain when I am not paid to do so. These businesses are crumbling for this reason. No such thing as a free lunch. This why Americans lose out. They pay money for cheap shit that breaks at big box retail because it is convenient. Fuck them. You get what you pay for.

Stucky that Calamity is a Doppler, when she gets back …….she’s a gonna be pissed.

Things go in circles. Im guessing you had it coming.

Stucky

Wow, Calamity really let you have it! Thank’s for the post. I’ve had my share of problems with Home Depot over the years. Home Depot or Lowe’s, they are about the same. Typical big box stores. Stucky I found something to cheer you up. Go to http://www.consumeraffairs.com and on the home page type into the search bar Home Depot. The next page it brings up will start off with 773 complaints and reviews about Home Depot. Read some of these reviews before you make your flooring returns, then you will really be fired up. Ignore Calamity and let them have it!

So Calamity once again shows she totally lacks ethics. No wonder she goes from one piece of shit job to the next.

Takes an employers money, but if she thinks she is not being paid well enough, she does a crap job and does’t care about the customer. If the customer complains about the crap job she does, she tries to run the customer off. If the employer, who is paying her, asks her to do something she is qualified to do, she refuses if she thinks she is not being paid for it. She actively fucks over her employer, with no regrets whatsoever.

All of that shit is unethical. Some of it is quite possibly illegal. No fucking surprise how she behaves.

Anyone who takes another person’s money should give their best effort on their employer’s behalf. It is not only the right thing to do, but that concept is enshrined in law. But Calamity thinks she is hard done by, and that gives her the excuse to effectively steal from her employer.

Again, no wonder Calamity cannot hold a decent job. She decides if she is paid enough for her to exert herself. And folks like her inevitably feel they are not paid enough, and so feel entitled to screw their employers.

If a person is undervalued, the answer is to get a different job. Not to steal from your current employer.

Calamity is not undervalued. Quite the contrary – she is being paid far more than she is worth. Just how much would any of you pay someone to provide intentionally bad service, to abuse and run off your customers if they complain about bad service, and to refuse to do work you give them? Anyone willing to take a chance on someone like that? Just how much will be enough to ensure that person does not fuck you over? Ten an hour? Twenty? Fifty? Fact is, they will always fuck you over, no matterwhat you pay them. Because they are thieves and are unethical.

Me, I would pay them nothing. She deserves all the bad shit happening to her, but is too dense to realize she has caused all her own problems.

I am not for banning anyone. But she is a piece of work.

Calamity the waitress and failed Walmart greeter offers customer service advice. Oh, thank you trhank you thank you.

T4C scalds poor Calamity. What fun.

Calamity, what you know is not the problem. It is what you do not know that is. Hang on to your beliefs, and you will remain poor. I have built a successful career on knowing human nature and know what it takes to succeed. It takes a good attitude more than anything else. You do not have that.

Re the adage that the customer is always right, here is how I have long run my, and other businesses:

The customer is always right,unless he is lying or trying to cheat you. This can be a judgement call, but with experience and skill I think it is possible to tell.

If a customer is wrong, they are still right unless they are trying to lie and cheat. The reason is very simple – my reputation is my most valuable asset. I prefer to sacrifice profit than have a customer walk away feeling they have been mistreated or treated unfairly. If there is an honest disagreement, the my policy is generally that the customer wins.

The same policy exists with regard to my employees. If one of my employees honestly believes I have made a commitment to him or her, whether or not that belief is accurate, I honor the commitment they believe has been made, with very few exceptions. I do this as it is essential that my word can be trusted. If they think I have broken a promise, even if that is not the case, then that is as bad for my reputation as it is to actually break a promise. If I believe that my employee is being dishonest or is trying to take advantage of this, then he or she tends not to be my employee any longer.

As a result, I believe I have reaped many benefits by making my customers and my employees always right, so long as they are honest. I do not do business with dishonest customers, nor do I employ folks that are dishonest with me.

Calamity’s view is not one to which I subscribe, nor do I believe that it is likely to be successful in practice.