Guest Post by James the Wanderer
In 1981 I was a fresh young fellow, just out of college, and needed a job. I joined the Port Arthur Research Laboratories of Texaco Inc. in Port Arthur, TX, which was the most lucrative offer I had gotten out of college. It was one of a couple of offers I had received at the time; another was a company that made fibers for carpets and other things, Millikan. There was something of a stigma on them at the time, for periodically the owner would fire an entire corps of engineers if something went wrong, and was known for it; other companies would eagerly hire the fallen, since it was known that Millikan did this, despite having only hired the best he could find. But I was not interested in this, so I went for stability, which was TXC (their stock exchange symbol back then, hereafter a handy shortcut for the name); they were known for their veteran employees, and rarely fired anyone except for theft, incompetence or similar good reasons. I was neither a thief nor incompetent, so I took their offer.
Here I must apologize; despite the passage of over a quarter-century, I have not been able to establish that ALL the people I worked with are dead, retired or otherwise employed. And TXC had people of honor, character and discipline, which I have come to value wherever I find them; so EVERY name here is a pseudonym, to protect those who might still be serving in some capacity for their successor company, which turned out to be mainly Chevron, or somewhere else. I have no interest in gossip, nor maligning by association those who honorably do their jobs in this world. The worst perpetrators in these stories are dead, so it serves no purpose to name them either.
This article is to demonstrate by example the challenge of working honorably for an organization that is corrupt at the top. And how, despite the existence of honorable men and women (such as those who worked for TXC all over the world), a corrupt organization is doomed eventually.
I didn’t work at PARL for long; about eighteen months. The Oil, Chemical and Atomic Workers were restless; there was strike fever in the air at the oil refinery next door, but the Research lab staff didn’t think there would be one; after all, they had “gone out” a few years earlier, and several members of the union had lost cars, boats, even homes when they had insufficient funds coming in to keep up their payments; they were too hurt from the last time to go out again so soon, so if there was a strike it would be short, a kind of face-saving gesture.
The extra money from overtime would be useful to the personnel helping to keep the refinery running and making gasoline, lubricants and fuels of every kind to meet the customer orders, but better not make any plans for lots of largesse; it would be over in a week or two, so don’t buy a new house, car or boat just because you thought you could afford it. So went the thinking among the Research staff, who had been there / done that before; they probably won’t strike and if they do it will be over quickly. Similar rumors came to us from the union side, whose former members made up the supervisory staff of the refinery next door, and their friends from before promotion assured them that the local union was not eager for a protracted showdown.
We were all wrong; the majority of the larger union was chemical workers in places like New Jersey and nearby, people who hadn’t struck for higher wages and better conditions a few years before but had a say (through the union management structure) on what would happen. The first week in January 1982 saw the call made, and the OCAW struck TXC and the rest of the oil companies; we were summoned to our assignments at the refinery for 12-hour shifts, but expected to be back at our real jobs in a week or two, once the details of a new labor agreement were hammered out.
We were wrong again; it was seven and a half months before we went back, the union was effectively broken and came back when TXC finally said “Come back or we are hiring permanent replacements, and none of you will ever work here again”. They hated it (and us, for making it possible) but came back, and aside from minor concessions not worth another strike, never had an equal hand in operations again.
But TXC, having learned that they could run the refinery with fewer people (a LOT fewer people) than they had been, was making reductions overall in the refinery staff where they could; and the word went out that Research headcount would be reduced, with transfers to other departments that were understaffed openly posted throughout the company, something none of the veterans in Research could ever recall having happened before, and a sign that things were changing. My supervisor was happy with my work before and after the strike, but could not guarantee I would have a job myself after the deadline; I took a transfer to Purchasing, and things got even busier.
Texaco Purchasing Houston Division was in a four-floor office building (the longer one in the background) in Greenway Plaza at the lower edge of the city; it had been built by Jefferson Chemical, an acquisition, and parts were rented out (Purchasing was the top two floors, with some storage on the first). A small army of clerks and secretaries bought the stuff needed to move hundreds of thousands of barrels of crude from the fields to the refineries, the products from the refineries to the customers, and everything between, around or nearby the effort.
The heads of Purchasing liked to hire engineers whenever possible; engineers had the smarts to learn quickly, the background to understand complex issues involving equipment and processes, and usually the skills to negotiate getting the best deals for the company. Retention was high, and getting in was almost an assurance of permanent employment (except for theft, incompetence & etc.). I joined them after the strike because they were close, and I wasn’t eager to leave Texas for extended-family reasons (my grandparents were upstate).
It turned out that the retention rate was high because no one was allowed to transfer out; the head of Purchasing, who I will call The Emperor, didn’t want any stories getting out in the company. His second-in-command, Darth Vader, was similarly inclined (or had no say). From my lowly perch at the bottom of the organization, I was only in contact with the Emperor rarely; he was a slightly portly, elderly (sixties) man with a greying hair, a slight limp (from a heart attack or two), and firm, no-nonsense manner. I was to learn that he was devoted to TXC, and in some ways ethically flexible; I can talk from experience about a couple of the worst offenses, now that he is long dead and perhaps the deals are extinct.
At the time TXC was one of the Seven Sisters, perhaps the fourth-largest oil company in the world. “”Seven Sisters” was a term coined in the 1950s by businessman Enrico Mattei, then-head of the Italian state oil company Eni, to describe the seven oil companies which formed the “Consortium for Iran” cartel and dominated the global petroleum industry from the mid-1940s to the 1970s. The group comprised Anglo-Persian Oil Company (now BP); Gulf Oil, Standard Oil of California (now Chevron), Texaco (later merged with Chevron); Royal Dutch Shell; Standard Oil of New Jersey (Esso/Exxon) and Standard Oil Company of New York (Socony) (d/b/a Mobil now part of ExxonMobil).” [Wikipedia]
One of the market structures for “oilfield tubulars” (the pipes driven underground into the oil reservoirs, a highly specialized materials-and-structures solution to high temperatures, high pressures and corrosive / erosive fluids) was the “oilfield supply company”; basically, a distribution network for manufactured goods unique (or nearly so) to the needs of the oilfields. Having a well down could cost tens of thousands of dollars AN HOUR; more than one was a concern, several would be highly painful (and things are ALWAYS breaking down in the oil patch; valves, pump heads, motors, gearboxes, you name it, it would break, and usually at 3 AM on a weekend) so a distribution network built up.
Made up of independent companies with locations in places like Left Elbow, Montana, they were situated so that the local supervision could buy a new motor / gearbox / whatever in the middle of the night, get it replaced into position and back online and producing as quickly as possible. The oil field supply companies were big enough that they could negotiate discounts from manufacturing firms like U S Steel and Lone Star Steel for oilfield tubulars, and other items that were highly in demand in the oil patch; they could make money to stock their warehouses in places like Left Elbow because they were big enough to run their businesses on the spread between what they paid for things and what they sold them for to operators like TXC. So far, so good.
The Emperor’s innovation was to BUY an oilfield supply company (Zodiac Supply, out of Tulsa, OK). Normally this would be fine also; it would be a TXC subsidiary, and run like one. But The Emperor went a step further; he demanded that the manufacturers EXTEND THE OILFIELD SUPPLY HOUSE DISCOUNT to Zodiac; this effectively gave TXC a step up on the competition, since TXC would be buying wholesale as a retail customer. MILLIONS of dollars were at stake, because THOUSANDS of oil fields were in the TXC domain; single orders for thousands of twenty-foot-long “joints” of oilfield tubular for a single field were not unknown, and a fifty-dollar-per-joint distributor discount (for certain grades / materials of pipe) were there for the taking.
The Emperor took it, and saved TXC vast funds in oilfield operations by pretending to be an “independent” oilfield supply company while being an end-user. And woe to the manufacturer who refused to play along and supply goods at distributor prices; U S Steel refused to play along, and was excluded from business worth TENS OF MILLIONS of dollars worldwide because The Emperor could say “Keep those bastards off the bid list” when oilfield tubular requisitions came in to Purchasing, and they would be kept off. There was a whole group of five or so buyers who handled oilfield equipment requisitions, and their offices were right next to the Emperor’s on the top floor; THEY were, effectively, “Zodiac Supply Co.” and would negotiate deals for TXC under the name of “Zodiac Supply”, then handle the paperwork for Zodiac to buy and TXC to receive.
Zodiac still kept a few warehouses going, and would sell to anyone, in order to help maintain the fiction. And oilfield tubulars were not the only goods handled this way; motors, gearboxes, whatever a normal, independent supply house would have, Zodiac would have. This went on for YEARS (but when I looked online, the Zodiac Supply I found was another company; I guess the old “Zodiac Supply” must have been disbanded when TXC was bought out by Chevron).
This is just an example of CORRUPTION; here, taking what was undeserved under false pretenses (the distributor discounts being taken by an end-user). But it’s not the only one I can relate.
“John Hammond” was the fleet buyer for TXC, responsible for automotive purchases for the entire company; he bought everything from pickup trucks for the oilfield roughnecks to get supplies in and out to company cars for the executives to big rigs to pipe haulers, and everything else. Across four continents and dozens of countries, TXC bought (and wore out) a lot of vehicles. ”John” was a busy guy (we all were). One day he got a requisition for a Rolls Royce, which was unusual even for him. He questioned it, and got an education.
TXC had bought the Getty Oil Company, and inherited numerous facilities, assets and personnel; among which were oilfields in a few new places, even the Middle East. TXC also inherited some deals, and this one went: In order to pump oil out of Left Elbowstan, you will pay X percent royalty, provide Y jobs to locals and provide a Rolls Royce each year to Sheik SoAndSo, at your expense. Normally, major oil companies did not do that, as it was a bribe in every sense of the word, and would be tough to explain to shareholders after an audit.
But Getty Oil Company was not a major, and could make that kind of a deal, being essentially privately owned (and that mistake eventually killed TXC, when an ownership squabble turned a major-league merger into an enormous lawsuit that miscarried; more later). But when John questioned the requisition, he was told “If we bitch about this, the Sheik might want to re-negotiate the ENTIRE deal, including the royalties, employment quotas and so forth; they are keeping the deal as-is since the buyout, and we don’t want to rock the boat. DO IT.” John found a Rolls Royce dealer in the Middle East (imagine that!), negotiated a price on that year’s model, and sent the purchase order upstairs. It came back, signed, and he was off to the next requisition.
It was ironic that a large justification for the Purchasing department was to PREVENT corruption; the kind that might lead a supervisor in a distant location to make a deal with a local supplier, to get a kickback for steering business to that supplier. I’m confident that Purchasing prevented a large amount of that kind of corruption, in fact; I certainly didn’t have any side deals with suppliers, and if I had the auditors who verified every purchase over $X would almost certainly have caught them and gotten my ass fired.
But I’m not sure the oilfield tubulars group was ever audited, or whether they had special rules if they were audited. Even if they had rules / were audited, The Emperor was tight with the TXC management (and could show millions in savings from every group, not just oilfield tubulars); any discrepancies that weren’t an outright fraud on TXC would probably be smoothed over as justified by the results, like that Rolls Royce bribe. It went on, as long as I was there.
Darth Vader was in a bad position to begin with; he wasn’t necessarily corrupt himself, but he was constantly having to try and justify / explain / devise solutions to problems he had not created. The buyer for oilfield chemicals (drilling mud, additives, etc. worth millions but not enough to require “special attention”) was a young man with great talent and honest outlook; but he was constantly being required to “get a bid from Zodiac” for certain items, which bothered him greatly. “Eddie Edwards” was too young and idealistic to just go along with corruption, so Vader was constantly having to create reasons to ask Eddie to do so; Eddie knew the score and wouldn’t make waves, but had some sleepless nights as a consequence. And cluing in a new Eddie replacement would be challenging and time-consuming, so Eddie was kept on and Darth kept finding excuses. The frequent tension was hard on both of them, and frustrating even to watch from a safe distance as I did.
The valve and fittings buyer was another one. “Tom Toledo” knew all about Zodiac, and refused to play along. Either he knew too much or had some other foothold, because he didn’t play along and ran an independent desk, more or less; he would “get a bid from Zodiac” only if he had to, if it somehow made sense or he needed a third bid for a given requisition and no other supplier was available. Tom was a tough, chain-smoking man with a conscience, and honest deals were the only kind he did.
I’m sure that there were some heated discussions between Tom and management about not going along to get along, not following the informal instructions and not maximizing the Zodiac payback, but Tom didn’t budge. He also didn’t get promoted, invited along on certain luncheons and praised for the undeniable cost savings he generated out of sheer knowledge and competence at his job, but apparently that wasn’t important to him. He was still there, chain-smoking and taking care of business when I transferred out.
All kinds of things come to an end, and TXC did, due to a ridiculous lawsuit that TXC management totally mishandled. Getty Oil was owned by the Sarah Getty Trust, a few relatives, and Gordon Getty, a MINORITY stockholder. Here’s how Lawnix describes the case:
“Facts: Pennzoil (P) and Getty Oil entered into a merger agreement whereby Pennzoil would acquire Getty. Pennzoil and Getty signed a Memorandum of Agreement subject to the approval of each board and issued a press release.
Texaco (D) made an alternative offer to Getty’s board. Getty repudiated its agreement with Pennzoil and accepted Texaco’s offer.
P sued D for tortuous interference with contract. D asserted that the Memorandum of Agreement was not a binding contract because it was subject to the approval of Getty’s board of directors and would expire by its own terms if not approved. P asserted that the contract was binding because the Memorandum had been executed by a group of parties that controlled the majority of outstanding shares in Getty. The jury returned a verdict for P and D appealed.” http://www.lawnix.com/cases/texaco-pennzoil.html
Here, Lawnix gets it partly right, and largely wrong; “tortuous interference” was something the Pennzoil lawyers invented for their suit, and Gordon Getty HAD NO AUTHORITY, as a MINORITY stockholder, to make the offer to sell Getty Oil to Pennzoil; it’s that simple. The offer was invalid, unauthorized and greatly distressed the Getty Board. They went looking for a “white knight” to save them from Pennzoil (and give them an honest, competitive price on the deal). But TXC relied on its New York counsel, who were incompetent, and was so sure the lawsuit would be dismissed that they never made a counter-evaluation of the value of the deal, which led a rebellious and ornery Texas jury to rule for Pennzoil, and the $6 billion estimate of damages from the Pennzoil counsel was the figure they accepted.
In this day and age of billions and billions in government overruns and waste, $6 billion seems small, but back then it threatened bankruptcy for TXC; eventually, they were wounded unto death and Chevron was able to buy most of the carcass, with parts divested where the two companies had similar investments, might make a local monopoly, etc. TXC personnel who were honest, straightforward and did nothing wrong were now part of Chevron, other oil companies – or surplus, unemployed.
I was gone by then, one of the first transfers OUT of Purchasing in decades when the Emperor retired and a Getty purchasing manager ( a fine man, I hope he still prospers somewhere) took over. The Getty guy was a professional purchasing manager, who did not make side deals; if Zodiac was disbanded, I suspect he was the reason. But I had left TXC completely by the time Chevron bought out the remains of the carcass, so I don’t know if he still works for them or not, and he and others are why names are scarce (or made up) in this story.
Where does all this apply? TXC had honest, capable and honorable people in every department, including Purchasing, as I have related. The top management itself may or may not have been totally corrupt; certainly I knew a few Division vice-presidents who were good men, from my dealings with them (and occasionally pulling an iron or two out of the fire for them, even from my lowly position). But when you have The Emperor running Purchasing as a corrupt (but profitable!) fiefdom, it’s hard not to conclude that the rot was pervasive. And it’s really hard to become a big company like TXC without being willing to buy a few Rolls Royces once in a while, a few side deals once in a while, a few …….
Unfortunately, corruption breeds corruption, and does not exist in a vacuum. Another deal I heard about went like this: A flood was coming in South Louisiana, and ZZZ Parish was in a bad way. One of the locals went down to a TXC supply warehouse, and broke the lock off the door. The supervisor reported shovels, sandbags and sand were missing from the warehouse the next Monday, and asked if he should call the police and report the theft. “I’ll take care of it” he was told, and he made no police report.
The next month, at the meeting of the local board of trustees (or whatever they called it down in South Louisiana), a matter came up; TXC wanted to rent a section of shore on the bayou to build a loading dock to move supplies around. The question of rental rate was raised. “Well, since Texaco is a valued employer and corporate citizen of ZZZ Parish (and made no noise when we needed shovels, sandbags and sand when Hurricane WWW came through last month), I suggest $1 per foot per month rental on this fine bayou shoreline”. It passed unanimously, a real discount compared to similar arrangements elsewhere. The money that the taxpayers of ZZZ Parish did not get due to the special consideration was not raised.
The RFK Department of Justice building, Washington, D.C.
And this brings up where we all are, now. We are living in a country with a corrupt oligarchy (Corzine, Dimon, etc) that is not held to account for misdeeds, is protected (Holder, Lynch & more) from accountability, and is favored (bailouts, legal exemptions of all sorts) in its dealings. This cannot stand; corruption is no way to run a company, a society or a country, and is no foundation for any real gain or success.
We will pay for our corruption, as TXC did, eventually; and bankruptcy would be a minor price for what we have done. Until reality smacks us down, however, the corruption will continue; it’s too “profitable”, although
“What doth it profit a man, to gain the whole world, and lose his own soul?”
We need to look to our souls, and stand fast personally against corruption. We need to find the moral strength to resist profiting from corruption, and resist participating in the “go along to get along” mindset.
And we need to find public servants who can and will resist, to regain any semblance of pride in our nation. I’m not ashamed of America for past racism, oppression or exploitation – I’m ashamed of America now for the corruption that permeates our government, our institutions and our society. And I hope we find the people we need to reverse that corruption – before the court of Reality finds us guilty, and imposes the ultimate penalty.
JtW
What a story!
Excellent, and the solution is apt.
JTW, that was very, very well done. Very informative, provocative, interesting and well written. I enjoyed it greatly.
Don’t hold your breath for salvation; all you have to look at is the staggering percent of members of CONgress that shaft the citizens by accepting influence peddling and orders from their political party leaders. As one lone example, the ACA – not one Democrat read it but they all voted yes.
Crash and burn will be the only means to create a new society, like most all in history.
While I appreciate the story greatly, I am unclear on why, exactly, the workings of Zodiac were “corruption”. From what I understood, Texaco bought the supplier, kept it as a subsidiary, and no longer had to pay mark-ups over what the manufacturers were giving similarly located distributors. This seems smart business sense to me. To make the charge of corruption, one would have to show that the buyers within the purchasing department were being forced to buy from Zodiac when cheaper deals (all else being equal), were available from truly independent distributors. I didn’t see that claim being explicitly made, though one might read it as implied by the author.
Susanna & nkit, my thanks; I’m glad you enjoyed it.
kokoda, you’re probably right. I’m just wishing for honest men (and women) in government at all levels; there’s a (small, outside) chance the rot can be reversed if we can find enough of them.
Yancey Ward, TXC was an end-user and not a distributor; 99%+ of all Zodiac’s traffic went THROUGH and TO TXC. That makes Zodiac a fraud, not a distributor in fact, although an occasional sale would be made to a competitor, an independent, anyone who wanted something really, although Zodiac was generally not competitive with a REAL distributor, who had to actually make a profit while servicing their accounts (and Zodiac / TXC would not SELL at wholesale either). Yet TXC staff DEMANDED the distributor discount from manufacturers who would sell at X to distributors and X+Y to retail customers; after all, that’s how the manufacturers made some of THEIR money. Between the fraud of claiming to be a distributor when Zodiac was not (and did not maintain the extensive warehouse inventory in many locations a normal oilfield supply company was forced to, along with incurring those costs) and demanding discounts they were not entitled to, I find that to be CORRUPTION. Do you?
Thank all three of you for your comments; do you have any stories of corruption to share?
BAH, all four of you! i appreciate all comments, whether they agree with me or not!
Sorry, but that is not fraud, James, or, at least, you still haven’t demonstrated it in this case. The manufactures didn’t have to agree to give the discounts, regardless of what Zodiac/Texaco might claim about the nature of the business. The manufacturers simply agreed to treat Zodiac/Texaco better than other retail customers. That is not fraud since it isn’t illegal or even unethical to get a better price quote than others that are similarly situated, or, if it is fraud, then every car salesman in the land is guilty, as well as every other salesman of any good or service.
Again, I ask you- were the purchasing agents at Texaco forced by higher-ups to buy from Zodiac at higher overall costs than were available from other independent distributors? If so, then this would be an example of corruption, but you never really explicitly wrote that above, though I felt like I could infer it from the story you told.
Let’s see –
A manufacturer has to publish price lists for their goods, generally. Typically, you price everything out and say, “Retail customers pay list price, distributors pay list less x%, wholesalers pay list less y%, overseas customers pay list plus 10% to cover customs and shipping”. This is legally allowed, since TYPICALLY retail customers buy less than distributors, distributors buy less than wholesalers, and so on. Legal action can typically be taken if you charge more to Bob (one retail customer) than Sam (another retail customer), although chances are small (unless Bob knows Sam and brags) that anything will actually happen (the manufacturer will typically claim Bob buys more from them, justifying whatever they do).
Now let’s discuss TXC. Zodiac demanded discounts from manufacturers ON PAIN OF BEING CUT OFF FROM TEXACO, A MULTI-BILLION DOLLAR COMPANY AND THE FOURTH LARGEST OIL COMPANY IN THE WORLD. Discounts they were not entitled to; discounts that were not offered to other retail customers. And the Zodiac buyers were Texaco personnel, not a “stand-alone” subsidiary (which would not have created a problem, if they had operated as one and had their own buyers). Could you afford to write off ALL business from such a customer?
Does that explain it? It was fraud (they were not a distributor in any real sense of the world), they had first-come first-served and total control over Texaco’s oilfield supply requisitions (which no other distributor had, or could dream of getting), they had no real competitive market pressures to cut prices (since they did not have to show a profit for independent management), no one outside Texaco could look at their books or review purchasing decisions …. I could go on and on.
” The manufactures didn’t have to agree to give the discounts, regardless of what Zodiac/Texaco might claim about the nature of the business. ” If they didn’t give them, they lost any chance to sell to Texaco, thereby losing any chance at a LOT of business.
” The manufacturers simply agreed to treat Zodiac/Texaco better than other retail customers. ” No, they were forced to, as above.
” That is not fraud since it isn’t illegal or even unethical to get a better price quote than others that are similarly situated, or, if it is fraud, then every car salesman in the land is guilty, as well as every other salesman of any good or service.” Doesn’t this assume an open market, real competition, public price discovery? And maybe every car salesman in the country IS guilty, I know little about car marketing.
“Again, I ask you- were the purchasing agents at Texaco forced by higher-ups to buy from Zodiac at higher overall costs than were available from other independent distributors?” THIS may be where we are mis-communicating. The entire “oilfield tubulars” buying group at TXC were almost certainly in on it, in order for it to succeed. I don’t know that for a fact, but don’t see how it could have worked if half did and half didn’t.
Let’s say you are a field supervisor at Monroe, Louisiana, with a field to keep running and a need for a new gearbox. You fax a requisition to Houston Purchasing, needing it by tomorrow to avoid excessive costs. What happens?
“Bill Bartley” gets the fax, and gets on the horn to Gearbox Inc. He demands a certain gearbox at list less x%, as “Zodiac Supply”. He gets it, and sends the order on to Gearbox Inc. The gearbox goes to Monroe, the invoice comes to Zodiac (TXC Purchasing). It is for list less x%, as demanded. So what?
Gearbox Inc. did not get list price, as it would have had it been sold to Exxon, Chevron, Continental or whoever else through one of THEIR real distributors. Gearbox also did not have the option of multiple bids, that is: having their distributors in Monroe and Baton Rouge buy it at list less x%, mark it up a bit (as each distributor chose to), and sell it to Monroe for a higher profit, if either bid had been made / accepted. Neither did their wholesaler in Lafayette, nearby. Neither did Amalgamated Gearbox ever have a chance at the business, at any price, unless the field specifically listed them as an alternate, in which case a call demanding the same “list less x% discount” would have been made to THEM as well.
EVERY ONCE IN A WHILE, the field offices would find a distributor who would at least CLAIM that they would have sold the gearbox for less; by the time these quarrels were adjusted, invariably the paperwork would SHOW that Purchasing had acted correctly, or the counterclaim made that the local distributor COULD NOT HAVE SOLD the gearbox for less; after all, we had the price lists (which showed the discounts at each level) and only someone willing to take a loss could sell at the CLAIMED price, and so forth. ALL purchasing HAD to go through Purchasing, so the field generally had no choice.
And since Purchasing could show we had saved the difference between list (retail) and list less x% (distributor) pricing, management generally took Purchasing’s side.
Is that sufficient? It was not an open market, pricing was not voluntary in many respects, several distributors could not bid at once, and mostly – Zodiac was not a genuine oilfield service company.
I hope that explains it – if not, it may be beyond me to do so. It was unethical, fraudulent and corrupt in my opinion, and I was there to watch it for a couple of years. I’ll try again, if you want to.
Please revise above comment:
“Gearbox Inc. did not get list price, as it would have had it been sold to Exxon, Chevron, Continental or whoever else through one of THEIR real distributors. ”
to
“Gearbox Inc. did not get list price, as it would have had it been sold to Exxon, Chevron, Continental or whoever else DIRECTLY.”.
Thanks for the story JtW, but it is a long way to express the fact of corruption at the FedGov level. The proposed solution – seek honest men for office – is hardly insightful and frankly, way too late. The systemic corruption at the federal level is exceeded only by its institutionalized incompetence.
We are on a trendline of history. That’s really the whole point of this site, I think, is to elucidate the travails of a Fourth Turning according to Strauss & Howe. Picking a few politicians that aren’t corrupt then plunking them into a completely corrupt system is like sending a garden hose to fight a forest fire.
Our current system is a result of decades and centuries of political expedience and corruption that layer by layer render the body politic the wretchedly obese mass of influence peddlers and purchasers we revile today. The system is consumed with the cancer that will kill it. That part you get very right – all corrupt systems sooner or later die. Ours is dying and that’s the best we can hope for. No one knows exactly when death will come, nor what it will look like. But it’s likely to be large and very messy so I’d just as soon keep all the good men out of DC.
Thanks, Mike!
But then, if hardly insightful, it’s the only solution that’s likely to work. And it may not be obvious either – my grandfather used to day, “Edwin Edwards is as crooked as a dog’s hind leg. Unfortunately, that’s the way the people of Louisiana seem to like them – ‘colorful’, as they say”. Another one actually had “Often indicted, never convicted” as a CAMPAIGN slogan! Until we stop electing “colorful” politicians and start electing honest ones, this will continue. And I don’t just want a few, I want HUNDREDS.
You may be right, it may be fatal. But I would like to identify a few in D.C. (I think Rand Paul MIGHT qualify, perhaps Mike Lee of Utah) that we could turn to to hold the reins until reinforcements arrive. Although, enough time in D.C. seems to corrupt nearly everybody (Ron Paul comes to mind as an exception).
Again, thanks for the comment!
Sorry, James, what you are describing is not corruption. It is not illegal in the example you gave to charge different corporate customers different prices from the point of view of the manufacturers, and is most definitely not illegal or unethical for Texaco of the time to play hardball with the manufacturers in order to get a better price for their purchases. You have turned the words corruption and fraud completely on their heads in this case. Where I used to work, I was often responsible for assessing and arranging the purchase of lab equipment, some of which ran into the tens of thousands of dollars. This was was literally always a negotiation with the sales representative over price. There was literally never a reason to believe we received the same price quotes others got. I always assumed some paid more and some paid less, but we always pushed the sales representatives as much as we could, using their competition as leverage.
Texaco’s threat to take their business elsewhere was not fraud and was not illegal. Is it fraud if I go to the local Toyota dealership and threaten to go across the street to Honda unless Toyota sells me a Camry at cost? Is it fraud if the Toyota dealer agrees to my terms, but sells my neighbor the exact same model the next day for a markup of $500? Surely, your answer is no, and if it isn’t, we are at an impasse.
And the funny thing is, you proceeded to contradict your own arguments by acknowledging that a discount for volume is completely reasonable, but that Texaco didn’t deserve it based on volume, and then claim Texaco used “illicit” coercion by threatening to do no business with the manufacturers. Which is it- did Texaco deserve the discount for volume or not? You can’t argue no on the question, and yet contend the threat to take business elsewhere was so serious the manufacturers had “no choice” but to comply.
I encountered quite a few companies like this in my Radio career. When I was in the biz, Radio & TV stations generally gave a 15% discount to “bona fide” ad agencies, mostly because newspapers didn’t. Business owners were always trying to get “the discount” whether or not they had an agency. Some would hire an outta work Radio salesperson as their “in-house agency”. Rollicking fun! Of course as a sales manager I was always the one who would plus up the rate to compensate for any backdoor discounts.
OK, Yancey, one more try for old times’ sake:
Maybe this will help:
(1) The manufacturers developed distribution networks FOR CONSIDERATION. That is, an oilfield supply company was supposed to:
(a) Have a LOCAL, STOCKED SUPPLY of the manufacturer’s goods for immediate sale to customers all over the local oil patch This usually required building a warehouse locally, if not already present, but since an OSC would represent several (dozens!) manufacturers, it worked out. And it kept distribution costs down for the manufacturers at the same time.
(b) In many cases, ONLY REPRESENT ONE MANUFACTURER to their clients – granted, didn’t always happen, some OSCs would stock more than one brand of pipe, lift valve or whatever, but their commissions (discounts) were based on the sales they provided to that manufacturer
(c) Handle claims, repairs, restock returns, and so forth for that manufacturer, FOR WHICH CONSIDERATION
(d) They got a discount
(2) TXC did not exactly advertise that it owned Zodiac. They kept it as quiet as possible, given it was not published daily everywhere. It’s quite possible some manufacturers (especially small, local ones with little experience with Zodiac) thought they were just another oilfield supply company. They were not; they were an end-user masquerading as an OSC.
(3) Zodiac only had a few, centrally located warehouses. They might not have a given manufacturer in stock, or any of a given item at all; since they were both Zodiac and TXC, they did not have to worry about stocking at all, most of the time; they bought from the manufacturer based on what TXC needed. Most orders were handled as a drop-ship to the TXC oil field warehouses.
(4) Zodiac handled no returns, since TXC generally only bought what it needed (and maybe a little extra, if some outside fool bought from Zodiac and they needed to put a little back on the shelves for display). Warehouse turnover was small, though, since Zodiac wasn’t that competitive and sold very little outside TXC. If it broke, TXC would send it back with a Zodiac shipping label, that was the only difference (Purchasing handled returns as well as purchases, and provided the shipping labels for returns).
(5) Finally, Zodiac shipped and sold almost exclusively to TXC despite claiming to be a distribution channel (OSC). Pretty much every other OSC sold to every oil company (Exxon, Continental, all of them).
I can’t seem to explain clearly enough that this was UNIQUE, as far as I ever learned; Exxon did not do this, Mobil did not do this, no one else did this. Claiming to be something you were not to try an obtain a discount you did not earn is a fraud, is it not? If you want to say this was not illegal, you can, but I suspect certain attorneys general would disagree; that is, if they knew about it, which I doubt. Who was going to complain? The manufacturers, and get dropped off the bid list for something they couldn’t prove? On paper, Zodiac LOOKED like an OSC; they even had a warehouse or two! The competition, who probably couldn’t prove anything? The other OSCs, who knew and didn’t want to lose whatever business they might get from TXC that Zodiac couldn’t handle (mostly certain specialties)?
I mentioned in the original article that U S Steel wouldn’t play, and paid the price in lost business. Only a few, very large suppliers could afford that. The smaller ones gritted their teeth and took it, because even manufacturers had limited capital, sales and financing.
” It is not illegal in the example you gave to charge different corporate customers different prices from the point of view of the manufacturers, and is most definitely not illegal or unethical for Texaco of the time to play hardball with the manufacturers in order to get a better price for their purchases. ”
That’s not what I am arguing at all. Zodiac demanded the distributor discount when it was not a distributor, and Zodiac sold little at all outside TXC, as well as being owned by them. As to whether TXC was simply playing “hardball”, I’m sure that’s what The Emperor told himself he was doing.
” I always assumed some paid more and some paid less, but we always pushed the sales representatives as much as we could, using their competition as leverage.” Zodiac was not an independent competitor, but it was demanding the discounts EARNED by one. And Zodiac had deep pockets (Texaco’s) and didn’t need to pay for expansion, bigger warehouses, more locations – or even office space.
“Texaco’s threat to take their business elsewhere was not fraud and was not illegal.”
Zodiac was the one threatening to take TXC’s business elsewhere. TXC threatened no one – although the buyers for TXC and Zodiac were one and the same, mostly. Zodiac would claim that without the distributor discount, TXC business would not materialize for a given manufacturer – and sure enough, if not granted it did not materialize.
Now imagine – you were a local manufacturer doing business with local OSCs and suddenly your sales drop. You investigate, and find out that that literally none of them are getting much business any more, despite the fact supplies are still being used and the local oil fields are booming. You notice that TXC has recently bought Getty, the company that used to be 40% of your total sales and owned the local field(s) [the rest of your traffic is in the adjacent state, to fields owned by other oil companies]. You haven’t made a sale in the local oil fields for three weeks. Then you get a phone call from Zodiac Supply, an OSC you’ve never heard of. Either you grant Zodiac the distributor discount (without having any warehouse nearby, no staff nearby, no previous working relationship, and no handling of returns / service / outside sales / etc.), or that traffic is gone – permanently. They have a copy of your price list (because you must file it with the state, usually, and mostly just mail it out to announce price increases to all your customers at once; they’re hard to keep secret) and TELL YOU what the price will be if you want to sell anything to them.
If you ever worked as a distributor, you would understand – you work hard, every day, for that discount, and it frequently makes the difference between profit and loss overall. If you ever worked as a manufacturer, you would understand – being over a barrel is no fun. And I guarantee that if a jobber DEMANDED a discount they did not deserve from TXC, it would be ignored – and probably dropped from the jobber network (jobbers are smaller firms that serve smaller markets, where the majors (such as TXC) found it unprofitable to put a terminal / truck fleet of their own).
Do you get it yet? Does it make sense yet?
If not, then please consider:
(A) The Emperor was not a dull, foolish or idle man – he was as focused (for TXCs benefit) as anyone I have ever known. He would not do this if it did not justify itself by making a LOT of money.
(B) There was not a Zodiac Supply sign up anywhere in our offices. Zodiac did not have a Houston shop – outside of us. How many businesses do you know that don’t advertise where they are located? Why would they not?
(C) The Emperor had the benefit of as many lawyers as he wanted on company staff. Do you think it was set up to comply (nominally, at least) with any applicable laws THAT COULD BE PROVEN TO APPLY?
(D) Again the lawyers: how long do you think TXC could block / delay / tie up with motions any effort to stop these practices, legal or not? How many manufacturers do you think wanted to try? Even U S Steel didn’t try to have Zodiac hauled into court, despite being cut off for years!
I am evidently challenged to explain it so that it is readily understood; it was subtle, and unique to TXC, as far as I have ever known. TXC did not deserve a distributor discount, first off it was an end-user and provided no stocking, sales support or return / restocking / claim support to the manufacturers, despite demanding the same discount for Zodiac that independent OSCs received for providing those services to the manufacturers. When challenged, Zodiac threatened never to send another order to the manufacturers who complained, and loss of that business was painful if not fatal to several of those manufacturers. Every time TXC bought a field from someone else, OSCs lost business and Zodiac gained business volume; it would be bought somewhere, sometimes overseas if necessary, and local OSC branches would suffer.
Looking back, you could simply make the argument that TXC was “cutting out a middleman” to save money, but that wasn’t actually what was done. The middlemen (OSCs) involved performed a service for the manufacturers, stocking their products, selling them to customers who had questions, handling returns, and so forth. Zodiac was demanding a cut in price without performing those services, and using TXCs implied wrath to force the manufacturers to comply. A few who could, successfully resisted and did without the TXC business; those who couldn’t afford to refuse, gave in and took it.
That is about as clear as I can make it; if I still haven’t explained it clearly enough, I will have to admit defeat and accept your charge of “not proven guilty”. If the Zodiac arrangement was not a fraud of some sort (or perhaps, some places and not others; laws do vary from place to place) then the Emperor went to a lot of trouble to keep quiet control next office down over something he never needed to worry about, and the buyers who weren’t involved directly spent a lot of effort ignoring something that was perfectly reasonable. I tend to think that was not the case, but I may not be able to PROVE it to you, nearly thirty years later, when I can’t even give you real names to research. Just take it from me – a whole lot of people spent a whole lot of effort having loud and disagreeable conversations over the phone (could hear the roars, vaguely, at times in the hall) in order to do something that should have been easy, normal, and done in ordinary tones of voice every day.
It has been a pleasure to try and explain this, even if I fail – it was a busy time in my life, and full of tough learning about tough business. I have used lessons I learned from that time ever since – we generally get three bids on ALL purchases except possibly groceries, not just major ones, and have often saved a ton of money over the years. We know when to hold ’em, when to fold ’em, and when to walk away. We have refinanced our house for a lower rate, shopped around for banking and mechanical services, done a lot for ourselves to save money. Purchasing was a big paper mill, endless cycles of requisition, request for quote, evaluate, issue purchase order, handle problems (if any). It was painfully dull when it wasn’t highly challenging, and I hated it every minute that I wasn’t learning something vital or useful. I would not do it again, and can’t imagine not knowing how to. It was – one of those life experiences.
I can try again if you want to, but suspect we are at diminishing returns. If you cannot see fraud, I have no documents to provide for your inspection. Please accept my best wishes and appreciation for your comments. Onward!
JtW
Thanks, WC! I suspect you were a great sales manager!
Perfect metaphorical articulation demonstrating why ALL government “servants” elected, appointed or employed should be term limited to a certain number of years. Possible exceptions bring regular military. Allowed to stay too long and they will also setup their own little fiefdoms. Much like the emperor where you can check in but never leave.
Wasn’t really going for metaphor, Brian, I LIVED this for about five years in my early 20s. But thanks for the comment, and you are correct: term limits are needed for EVERY office, including SCOTUS. They have shown a habit of staying until they drop, and long past any concept of liberty for the people.
James,
Texaco ticker was TX… not TXC
Texaco- Pennzoil number was not $6 Billion. Pennzoil sued for $15 Billion,Jury awarded $10 Billion. Pennzoil settled for $3Billion.
Oil Field Chemicals were NOT bought through Zodiac. Purchasing has contracts directly with the Oil Field Chemical Companies.
PARL transferred many engineers to other department prior to 1982.
Why not drop your bitterness?
Forgot to mention. The Purchasing manager responsible for “Zodiac” (your term) does not fit the physical description you gave. And, possibly to your dismay, he is not “long time dead.” He is well into his 90’s. Perhaps, the good do not die young. Perhaps the world would be better off if none of us judged what happens to other people’s souls. Just saying.