FED EX F**KS UP

I ordered a gift from Kohl’s on December 12. It still hasn’t arrived. According to the tracking info, it went to Fed Ex on December 14. It went from Durham NC to Kernersville NC to Lewisberry PA to Allentown PA over the next week. It appears that on the 22nd Fed Ex threw in the towel and gave the package to the US Postal Service. The delivery date is still pending. Fed Ex is fucked up.

Via The Daily Mail

‘The worst delivery service ever’: FedEx admits it has missed THOUSANDS of Christmas deliveries to the outrage of parents across America

  • FedEx will not deliver thousands of presents on time for Christmas Day 
  • It blamed too many last-minute orders and bad weather for the delays
  • Furious parents blasted FedEx for spoiling their children’s Christmas
  • Some late deliveries will take place in limited areas on December 25

Millions of children across America will rush down their stairs on Christmas morning to find a pile of presents waiting for them under their trees.

But for thousands of families there will be less gifts than they planned – after FedEx admitted it did not make all of its scheduled deliveries on time for the big day.

With just hours to go until Christmas, the delivery service admitted defeat, infuriating scores of customers whose festive plans are now ruined.

Bah humbug: FedEx has admitted that it will not deliver thousands of presents on time for Christmas this year (file picture)

Bah humbug: FedEx has admitted that it will not deliver thousands of presents on time for Christmas this year (file picture)

With just hours to go until Christmas, the delivery service admitted defeat, infuriating scores of customers whose festive plans are now ruined

With just hours to go until Christmas, the delivery service admitted defeat, infuriating scores of customers whose festive plans are now ruined

Hundreds of people whose presents will now not make it in time for Christmas vented their fury on Twitter

Hundreds of people whose presents will now not make it in time for Christmas vented their fury on Twitter

Parents fumed online after discovering that presents would not be arriving on time for Christmas 

Parents fumed online after discovering that presents would not be arriving on time for Christmas

Despite spending two months planning for the holiday rush, FedEx blamed people for ordering gifts at the last minute, as well as saying bad weather had held up some deliveries.

The company refused to tell Daily Mail Online how many deliveries it failed to make in time for December 25, but the numbers are likely to be in at least the tens of thousands.

The company predicted in October that it would deliver 317million packages between Black Friday and Christmas Eve.

Hundreds of people whose presents did not make it in time for Christmas vented their fury on Twitter.

Paige Boucher wrote: ‘@FedEx Thanks for DELAYING my package and now I don’t have them for Xmas! You SUCK! #worstdeliveryserviceever’

One mother, called Jenn, tweeted: ‘@fedex package arrived in your Ohio facility 12/15 & I still haven’t received it. It is a Xmas present for my daughter! Ugh!’

Another parent added: ‘@FedEx You are the worst delivery service ever! 10 days to get 1 1-lb package 51 miles & still not here. Thx for ruining a 12-yr-old’s Xmas’

Julio Maya said: ‘@FedEx just ruined my 10 year old cousins first xmas in nyc… Thanks’

WHAT SHOULD I DO IF MY CHRISTMAS PRESENTS HAVEN’T ARRIVED?

FedEx Express will run limited services on Christmas Day in some parts of the U.S. and will prioritize packages that were meant to be delivered before December 25.

Residential homes will be at the top of the list and FedEx says many of these drop-offs will be to people who were not home when boxes were originally meant to be delivered. 

All customer counters at FedEx Express stations across the U.S. will be open from 9am to 1pm. on Christmas Day, allowing people to pick up their own shipments. Extra FedEx staff have been called in to man these offices. 

FedEx Office locations will not be open on Christmas Day.

Check FedEx.com to see if your presents will be delivered on Christmas Day or whether they can be picked up. Customers can also call 1-800-GOFEDEX with a tracking number.

Santa is still set to arrive on time. His progress can be tracked with NORAD here

FedEx blamed last-minute orders and poor weather for the delays that caused outrage among customers

FedEx blamed last-minute orders and poor weather for the delays that caused outrage among customers

Meanwhile Adrianna Mercedes tweeted: ‘Thanks to @FedEx we’ll be one gift short for Joseph’s first christmas!!’

A spokeswoman for FedEx said the company was ‘doing everything possible’ to get packages to people’s homes on Christmas Eve.

The firm said there were ‘slight delays due to heavier than planned last-minute shipment volumes and severe weather outbreaks in some areas of the U.S.’.

FedEx is prioritizing shipments to homes and FedEx Express will deliver in some areas on Christmas Day.

All FedEx Express stations will be open for a few hours on Christmas Day so people can pick up packages themselves.


 

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25 Comments
TC
TC
December 26, 2015 7:16 am

Talk about a 1st world problem.

Stucky
Stucky
December 26, 2015 8:02 am

Premise #1: Fed Ex is fucked up.

Premise #2: bb is a Fed Ex driver.

Conclusion: ( fill-in-the-blank )

Anonymous
Anonymous
December 26, 2015 8:05 am

Fedex has always lost a lot of stuff for me, or delivered it to the wrong address.

AFIC it’s either UPS or USPS that get the job done, running neck to neck most of the time with first one then the other taking the lead at times.

Only thing worse than FedEx is or was DHL IMO, they still in business?

Thaisleeze
Thaisleeze
December 26, 2015 8:45 am

The link is from UK media, and I have seen the story on a couple of other UK sites. Is it being widely reported in the USA?

Billy
Billy
December 26, 2015 10:45 am

Merry Christmas dudes and dudettes..

Yeah, I know I ain’t been around much, but it is the holidays. Hope you all are having a good time celebrating the birth of our Savior.

Nice story about FedEx. If you all can stand yet another “back in the day” story, I got one for ya…

Those of us stationed on Sherman started getting these notices. “Overdue!”… “Last warning!”… “You haven’t paid your shit off and you owe us money!”….

We’re all like WHAT DA FUCK??!? I was part of this bunch. This was pre-Internet, pre-sail-foam days, so the only way you could get “official” communication was through the US Mail.

Seems the mail wasn’t getting through. Which does not surprise me, since the locals were employed in that area – they had the Reverse Midas Touch. Everything they touched instantly turned to shit…

Long story short, the guy who was the head postal asshole on Sherman had been pulled over by the MP’s for going 104mph. Sort of went like this:

MP: “THE FUCK ARE YOU GOING 104MPH FOR?!?”

Dude: “Doan yoo know who I am?”

MP: “I DON”T GIVE A FUCK WHO YOU ARE!”

Dude: “I am de postal scheef for Cherman an’ I am late for work!”

MP: “No excuse. You’re getting a ticket anyways, and I’ll have your license revoked…”

Dude: “Joo all goan to pay for dis…”

Or something to that effect. This was related to me second hand….

So all of a sudden, the mail becomes hit-or-miss. Shit goes missing or shows up months late. Not only do folks start missing birthday cards, gifts, and shit like that, but they start going in arrears with payments and such… nothing is getting through.

We’re all “What da fuck, dude? Where’s my shit?”… all anyone ever got was that infuriating shrug they all do when cornered….

Fast forward a few weeks, and we were doing some sneaking and peeping out in the shit and I happened to look over into this small ravine that had a creek running through it…

Guess what?

Mail bags. And hundreds of letters, packages, all sorts of shit….

Seems our illustrious Mail Carriers were sorting the mail and just chucking the bags – and their contents – into this creek, apparently either as “payback” for their boss getting jacked up for running 104 in a 35mph zone, or on his orders.

I grabbed several pieces of mail – specifically chose the oldest, nastiest ones I could from the heap – as “proof”, jammed it in my ruck, then marked it on the map so others could find it as well…

Postal dude thought he was fucked before – know what the punishment for intentionally interfering with the mail is? Heh… welcome to the Stoney Lonesome. Here’s your new cellie, Bubba.

Walked into the PMO – also known as “The MP Station” – smelly, muddy and nasty and right up to the desk sergeant. Dumped all the nasty, moldy mail on the desk.

“The fuck is that”?

“That’s our mail. There’s more – lots more – dumped out in the jungle. Here – here’s my map that’s marked where all the mail is. I wouldn’t tell anyone about it, since this looks intentional – if they get wind of it, they’ll go out there and amskray it all… ”

I also had to give a statement and – two weeks later – we had us a new Postal Daddy… and all the mail problems went away…

There’s incompetence (looking at YOU, FedEx) and then there’s intentional, malicious acts… not sure which is worse. The results are the same – your shit goes missing – so is there any real difference worth mentioning?

Sorry for rambling… you all have a Merry Christmas… .

underfire
underfire
December 26, 2015 11:52 am

I live in rural Oregon, and never use Fed X if I can help it. They seem to have a pretty high turnover rate for drivers, thus they have trouble finding my place. Many’s the time I just pick up my package in Klamath Falls. Ups is my go to, seldom if ever any problems.

Billy..enjoyed your essay, have a happy holidays.

bb
bb
December 26, 2015 11:55 am

Most of the problems are on the local level with local drivers. I drive nationwide but mostly on I 80.They hired a lot of temporary workers and drivers for the holiday season so they wouldn’t have to pay benefits or insurance.(Obama care)

Let me say one more time for all .The problem is local temporary workers / drivers. Many of them are young high school / college age.FedEx hires these temporary workers so as to avoid paying benefits.

One more of the unintended consequences of government intervention into the free market.

KaD
KaD
December 26, 2015 12:18 pm

And just as bad, a lot of deliveries these days are ‘SmartPost’, or what I call Dumbpost. It ships FedEx but is transferred to US Postal Service when it arrives at the destination which takes extra time.

IndenturedServant
IndenturedServant
December 26, 2015 12:29 pm

Stucky says:
“Premise #1: Fed Ex is fucked up.

Premise #2: bb is a Fed Ex driver.

Conclusion: ( fill-in-the-blank )”

Conclusion, if they’ll hire one bb they’ll hire a whole fucking fleet of bb’s.

IndenturedServant
IndenturedServant
December 26, 2015 12:37 pm

Here’s an idea, complete your Christmas shopping by November first at the latest. This allows you to have it shipped slower/cheaper and gives you time to evaluate quality, suitability, damage etc and still make returns etc.

If’n yer orderin’ male ordur gifts in Dec., you gits what youz gits. Lern frum it and moov on!

suzanna
suzanna
December 26, 2015 12:51 pm

IS, are you Billah’s wife?

I once ordered a v. nice wool rug from sears. For a YEAR

it traveled around the US. I finally blew up and told them to

cancel my order and not to bill me again for the missing

rug. They deleted my entire account…I owed nothing for

anything, and a week later the rug arrived. After another

year, I spent the $ saved for the sears bills. I hope I don’t

go to hell for this. I got some free stuff.

bb
bb
December 26, 2015 1:06 pm

Hey dumb ass ,most of these temporary workers can’t afford to pay their student loans much less buy a 120,000 dollar truck. FEDEX needs a whole fleet of of guys just like me with new equipment. If they had a fleet of bbs they would be do much better.

One more thing UPS is unionized by the Teamsters who are always lobbying democrats politicians for more tax payer hand outs.They get billions of dollars of tax money ever year to keep that ship from going down .

IndenturedServant
IndenturedServant
December 26, 2015 1:15 pm

suzanna axed:
“IS, are you Billah’s wife?”

I is knot! Admin kan cunfurm.

I did spend some time living in the deep south though! It kinda grows on ya……..like mold. It’s like Tourettes for me.

IndenturedServant
IndenturedServant
December 26, 2015 1:18 pm

Besides, I speak a slightly different dialect than Billah’s wife.

Dutchman
Dutchman
December 26, 2015 3:22 pm

Amazon has done something terribly stupid. They now have a warehouse in Minnesota. They advertise 2 hr delivery to Minneapolis (for what I don’t know).

Anyway, they now charge tax on all Minnesota purchases. I just purchased a 3M keyboard tray from an on-line supply house for $189. Amazon wants $215 with the tax. I haven’t purchased anything from Amazon for the last 4 months. Good riddance.

robert h siddell jr
robert h siddell jr
December 26, 2015 3:25 pm

As a kid, I’ve worked Christmas (not the X thing) for USPS and UPS; both worked me hard. Even a strong guy can only unload/load a train car or semi of mail bags for an hour before needing a lighter relief assignment (PS: they assigned two girls back then for each mans position). Don’t wait to the last minute: they’d have to call out the Guard to get it done these days (TPTB would do that for business for any Holiday but CHRISTmas). So if you love Christ, you understand: if you hate Christ, you get what you deserve.

underfire
underfire
December 26, 2015 4:11 pm

Gotta give Fedex one thing, simply getting people to work in present day America is a monumental part of the battle.

Phil from Oz
Phil from Oz
December 26, 2015 5:52 pm

Christmas memories – of being a Student working for the Royal Mail as a Christmas relief postman.

4.30 am starts. In Harrogate. Snowing. Memorable for having to help get our transport dug out of a snowdrift on two occasions (successive years)

Miss it? you MUST be kidding ! ! !

Llpoh
Llpoh
December 26, 2015 7:26 pm

This shit is not limited to FedEx. Most of our stuff was late or disappeared this year. One order was delivered and signed for in a different state. It has to do with how much stuff is bought online these days late in the year. bb is right I think.

bluestem
bluestem
December 26, 2015 8:45 pm

Jesus is the reason for the season, not all the China crap that ends up, or not , under the tree, John

Westcoaster
Westcoaster
December 26, 2015 11:38 pm

In SoCal we’re having problems with people stealing packages by following UPS/FEDX trucks around, and ID theft by stealing outgoing mail. The postal service recently beefed up the gauge of steel on their drop boxes and the flap only opens 2 inches, which I guess is to deter “fishing” in the boxes.

It’s a tough world out there, closing in and getting tougher by the day. Pretty soon concealed carry will be must carry.

Persnickety
Persnickety
December 27, 2015 1:43 am

Yeah, Fedex missed some deliveries. That’s bad. But the tweets / twats posted about it are pathetic. Total loserville. Some delivery company did not “ruin Xmas” because they are a few days late delivering one toy. Boo fucking hoo. If that’s your definition of Christmas success or failure, you failed before you started.

As for personal experiences…

Mostly good with USPS, except when the regular carrier is out and a substitute is poorly trying to fill in. I use USPS as my primary way of sending stuff, packages included.

UPS. Fairly competent, and increasingly expensive. It usually gets there. Usually. Sometimes beaten to death or in pieces. It varies. OK.

FedEx. Spin the roulette wheel. On average better than UPS, but a wide margin of deviation. And what bb said is quite true. Several years ago I discovered that FedEx uses some sort of contract temps in shopping season, often with unmarked or rental-fleet marked vehicles. Not so impressed. Outside of Xmas they seem to do OK.

DHL. Oh my god. DHL is the foreign operations of the German post office, but you would think it was the Zimbabwe post office from how they operate. Hardly any local facilities, ridiculous driving distances – they attempted to service a state capital from 80 miles away. Wow. Their delivery window was basically 11am-1pm at my old office, and they seemed to take pleasure in missing you at lunch time and leaving a sticker as some sort of a taunt. They don’t seem to be anywhere near my area and I don’t miss them much.

Billy
Billy
December 27, 2015 4:57 pm

Second post about “sending shit”….

Okay, I had cause to send off a couple black powder revolvers for servicing. Some special shit.

These are BLACK POWDER revolvers. Not even classified as “firearms” by the US Government. If I wanted, I could call up Dixie or Track or any of a dozen others and order them by the truckload, pay for them with a credit card and have them delivered to my front door via the USPS or UPS itself… might as well be truck parts or smelly candles…

Anyways, I trot my ass up to the UPS store. Now, this being Um Arsch die Welt (ass of the world – ie: “middle of nowhere”), it’s a bit of a drive to get to the nearest UPS store.

I have them packaged, boxed, etc, way better than UPS would box them up. I tend to over-pack stuff, as I follow the “what’s easier to replace?” philosophy. Hard case takes a lick and gets all fucked up? Don’t care. I can get them by the crate, if I want. Contents take a lick? Different story. Might be I can replace it. Might not. Depends on what it is.

Sooooo, I over pack.

Anyways, I get to the UPS store and little Timmy is behind the counter.

Timmy: “HiwelcometoUPShowcanIhelpyou?”

Me: “Yeah, this package needs to go to (fill in the blank) town…”

Timmy: “Not a problem, that will be (amount). You want insurance?”

Me: “Yes, I want at least $500 insurance on this…”

(filling out paperwork, middle, middle, middle)

Timmy: “Okay, that will be (amount). By the way, what are the contents?”

Me: “Huh? Oh, it’s a black powder revolver… ”

Full stop. You can even hear the tires screeching….

Timmy: “Oh, we can’t send handguns…”

(Pause)

Me: “Well, that’s good because the US Government does not consider them handguns, or even actual “firearms”…”

(Pause)

Timmy (nonplussed): “Sir, we cannot send handguns…”

Me: “It’s not a ‘handgun’… it’s a black powder revolver. It’s not charged… The Government says it’s not a handgun or even a firearm.

Timmy (wanting to be anywhere else): “Wait a minute, sir….”

Enter UPS Franchise Store Owner Guy, hereafter known as “Asshole”…

Asshole (firmly): “We’re not sending your handguns anywhere. UPS does not deliver handguns…”

Me (Playing Mister Reasonable): “Look, I understand you have rules, but this does not apply. It isn’t a ‘handgun’…. the”

Asshole (cutting me off in his best GTFO voice): “We’re not sending your handgun anywhere….”

(pause)

Me (in my best “You’re a fucking idiot voice): “I can call up half a dozen suppliers right this instant, order crates of these and UPS WILL DELIVER THEM TO MY FRONT DOOR! YOU ALL WILL DELIVER THEM! YOU! DO YOU UNDERSTAND THAT?”

(Pause…. you can see the rusty gears grinding in his pea brain….)

Asshole (not so firm, starting to doubt himself): “We do not deliver handguns…”

(Me, finally losing my shit…)

Me: “Look you fucking idiot – the “US FUCKING GOVERNMENT SAYS THESE ARE NOT HANDGUNS! I CAN ORDER THEM BY THE THOUSAND AND YOU FUCKING PEOPLE WILL DELIVER THEM TO MY FRONT DOOR! HOW DOES THAT SQUARE WITH “UPS DOES NOT SEND HANDGUNS?!?”

Asshole (now pissed): “We’re not shipping your handguns and you need to leave…”

Me: “Oh, I got no problem with leaving you incompetent dumbass! Matter of fact, I will never come back here again – ever – in my entire life! I will never darken the door (yes I actually said that) of this House of Idiots ever again! Even if you held a NOT-A-HANDGUN (waving the box under Asshole’s nose) to my head! I’m going to call up UPS and do my best to get you fucking SHUT DOWN – your franchise REVOKED – because you don’t know what the hell you’re doing, don’t know US law, don’t know your own fucking regs and now you’re making me DRIVE OVER 40 MILES OUT OF MY WAY TO GO TO THE OTHER UPS STORE IN (town)! FUCK YOU! FUCK UPS!! AND THE HORSE YOU RODE IN ON!”

SLAM!!

Upshot of this is that I dimed out Asshole Moron Franchise Store Owner to UPS. UPS looked into it and yes, I was (am) right and Asshole was (is) wrong. They must have come down on him like the fucking HAMMER OF THOR because I got a very contrite, very apologetic email from Asshole, begging me to come back and use his shit UPS franchise service…

Which I refused, of course – when you have an Asshole on the ropes and you hold the moral and ethical high ground, you press the advantage. No mercy. Leave none alive. Fuck him. I told him to cram his bullshit “apology” up his prolapsed ass (next to that giant stick), and that I would tell everyone who would listen about how he FUCKED ME OVER and that I hoped he went out of business because nobody used his shit service…

I made sure to let UPS know it wasn’t them – it was this Asshole at the UPS franchise. But also that most people don’t know or care what the difference is: All’s they see is “UPS” and it sticks in their mind. Dude was killing their business with his shit attitude and incompetence, and I made sure UPS knew that….

Which explains why I got the contrite apology… but, I don’t care. Dude cost me money, time, aggravation, etc. And I was gonna get my pound of flesh, come hell or high water…

Truthfully, I don’t think dude is still in business… that was a couple years ago, but I happened past that location over the Holidays, and I didn’t see his sign anymore….

Heh… fuck you, Asshole.

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B
B
December 27, 2015 8:50 pm

Wait until the last minute to shop for presents that have to be shipped to you at the busiest time of the year and then put the blame on someone else? How many millions of packages did FedEx deliver on time? So until I see some math with packages not delivered by Xmas divided by number of packages delivered on time, I am going to put my money on FedEx showing a pretty impressive percentage of things delivered in time for Xmas.
Get off your procrastinating ass and be prepared next year. It isn’t like you don’t know when Xmas is coming.